Help with Racknote

What to include

• Your Racknote version and iOS or iPadOS version.
• The tool or screen involved, and the steps that led to the problem.
• What you expected and what happened instead.

Leave out passwords, access tokens, private keys and confidential workplace information. A small example with made-up values is often enough. Check screenshots before attaching them.

Before reinstalling

Keep a backup of your library before deleting or reinstalling Racknote. Check that you can access the backup file. If you need to keep attached photos, use a complete backup rather than a CSV or JSON export.

A lookup gives a different answer

DNS and registry records can change. Check your connection and selected provider, and include those details in your message. System DNS follows the device's network and VPN configuration.

Racknote provides technical reference results. Check a result before using it to change a production system.

Operator